Privacy Policy

Welcome to Reel Circle ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our social casino gaming platform at reelcircle.org (the "Service").

We are committed to protecting your privacy and ensuring transparency about our data practices. Please read this privacy policy carefully to understand how we handle your personal information.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you disagree with any terms outlined here, please discontinue use of our Service.

Personal Information

We collect information you provide directly to us, including:

• Account information (username, email address)
• Age verification details to ensure 18+ compliance
• Contact information for customer support
• Game preferences and customization settings
• Communication records when you contact us

Automatically Collected Information

When you use our Service, we automatically collect certain technical information:

• Device information (type, operating system, browser)
• IP address and general location data
• Usage patterns and game activity
• Session duration and frequency of visits
• Performance metrics and error reports

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather usage information. See our Cookie Policy for detailed information about our cookie practices.

We use the collected information for various purposes, including:

Service Provision

• Creating and managing user accounts
• Providing access to games and platform features
• Processing virtual coin transactions
• Customizing your gaming experience
• Enabling social features and leaderboards

Communication and Support

• Sending important service announcements
• Providing customer support and assistance
• Responding to inquiries and feedback
• Sending promotional content (with consent)

Platform Improvement

• Analyzing usage patterns to enhance features
• Monitoring platform performance and stability
• Developing new games and functionalities
• Conducting research and analytics

Safety and Compliance

• Ensuring age verification compliance (18+)
• Preventing fraud and unauthorized access
• Enforcing Terms of Service
• Meeting legal and regulatory requirements

We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and data storage providers
• Analytics and performance monitoring services
• Customer support and communication tools
• Security and fraud prevention services

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights and safety of our users
• Investigate and prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, with appropriate safeguards in place.

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

• Industry-standard encryption for data transmission
• Secure server infrastructure and access controls
• Regular security assessments and monitoring
• Automated threat detection and response systems

Administrative Safeguards

• Limited access to personal information on a need-to-know basis
• Employee training on privacy and security practices
• Clear data handling and retention policies
• Regular security audits and compliance reviews

Physical Safeguards

• Secure data centers with controlled access
• Environmental protections for server equipment
• Backup and disaster recovery procedures

Depending on your location, you may have the following rights regarding your personal information:

Access and Information Rights

• Right to access your personal data we hold
• Right to obtain information about our data practices
• Right to receive a copy of your data in portable format

Correction and Update Rights

• Right to correct inaccurate or incomplete information
• Right to update your account preferences
• Right to modify communication settings

Deletion and Restriction Rights

• Right to request deletion of your personal data
• Right to restrict certain types of data processing
• Right to object to processing for marketing purposes

Account Management

• Update profile information through account settings
• Manage email communication preferences
• Control cookie settings through your browser
• Request account deletion through support channels

To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

Account information is typically retained for the duration of your account plus a reasonable period thereafter for legal and business purposes.

Reel Circle is designed exclusively for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age.

If we become aware that we have collected information from someone under 18, we will take immediate steps to delete that information from our systems.

Parents or guardians who believe we may have collected information from a minor should contact us immediately.

Your information may be processed and stored in countries other than your country of residence, where data protection laws may differ.

When we transfer information internationally, we implement appropriate safeguards to ensure your data receives adequate protection, including:

• Using standard contractual clauses approved by relevant authorities
• Ensuring recipients maintain appropriate security measures
• Complying with applicable cross-border data transfer regulations